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Bidra med feedbackIf you want your pizza two hours late and cold, you have found the right place. We ordered two pizzas and after an hour they were not delivered, so called. Was told that only one delivery driver, but he was out delivering. Another half hour went by, still no pizza. Finnaly after 2 hours it was delivered, driver stated sorry, that they did not schedule any driver's to work and he had to be called in. Outright liars. Just to get your business. Hope you're business goes under. Would give this rating a -10 stars if they would let me
Don't expect customer service, when you call to check on an order they'll be rude in the background. Order took over 1 hour and 45 minutes to be delivered and was room temp. I don't care if you busy, this is a pizza joint and there's no reason for it.
Will not order from here again the manager is rude. You better check your order. Whatever you pay for you don't get. I spent $100.00 in food tipped out $20.00. I am a server and I tip well. So mad. All I wanted was my dipping sauces and all I got was a rude manager. I don't think the people working their know what they are doing. Never again will I order from here
I 've ordered from this Mr. Jim 's many times have always had the delivery arrive prior to the ETA. However, tonight it took over an hour a half. When I called to check on the status there was no apology the response was simply, Welp sometimes it takes longer. I totally understand things getting backed up I was more than patient. But to not be apologetic whatsoever to act like an hour a half is acceptable, that 's where I feel as though it could have been handled better. When I said I would call back speak to a manager tomorrow his response was, I am the manager. honestly it 's better than last night when we were running 2-2.5 hours. Thankfully the delivery guy was very apologetic his tip was not affected by the timing because it most likely was not his fault. A little acknowledgement would have gone a long way but this manager was apparently okay with a delivery time 45 minutes past what was expected. Sounds like Mr. Jim needs to have a talk with one of his friends ...
The pizza was delicious, though a bit pricey! The delivery was quick, and the website was easy to navigate. It's the only place that delivers to my area.
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