Pilot Travel Center - Burns Harbor

Thank you Darleen for going the extra mile for your customers. Thank you for that smile you give us every day. You are an exceptional worker. I hope your bosses recognize the importance of having you in this business because we (the customers)really appreciate you. Keep the good work

Good location, very clean, lots of products in stock.

Many drivers arrive at too high speed in the parking lot to fill up with diesel or park ....what if someone crosses the parking lot?? have you thought about it? it's like that in many truck stops. and if you were the person on foot !! Take care everyone.

There's just been too many problems at this location. From not honoring warranties to lying about not being authorized dealers to yelling at customers and calling them names. It has been this bad for 6 years now and whenever I have a semi decentexperience, it is ruined by they way they treat a customer or loudly gossip about co-workers. They have even complained tocustomers about how little they get paid and how much they hate their boss and the company. Very poorly maintained location bitI guess it's slim pickings around these parts. :

Subway staff at this location are lazy and completely not interested in thier job. The way these 2 ladies served me was as if they are doing a favour to me and are giving me free food. Very very bad experience. Wake up guys ? do your job properly.