The Palm Court At The Carltun

I had been to The Carlton several years ago and when I got back in the area I knew where I had to go. This was a special occasion and I couldn't think of a better place to take my girlfriend, she had never been there before and it was the perfect place. The wait staff were attentive but not overbearing, the wine choices were excellent for the choices of dishes and the food was excellent. Just as I remembered.

We were disappointed with very slow service (1 hour wait for appetizers). The wine list was sub par and the food just ok at best. My companions had undercooked duck, but were too frustrated to send it back. There are much better choices. We wanted a special meal; for now I would avoid this venue.

Very disappointed. Nothing like the place used to be when I came here many years ago. We chose this place for a special celebration based on our memories of the place and the description in Open table of most beautiful and romantic .. It was neither of that.! There were not flowers, no candles, no music, and the fireplace not working.. The place was very cold, literally.! My wife had to eat with the jacket on her shoulders. Not comfortable at all! The duck that I ordered was excessive dry and fat. The lobster and beef was nice presented, but the taste nothing special. It reminded me a catering hall food. The service was very good and the waitress was very nice. That 's the only positive. For those prices there are many better choices. This one, I don 't recommend at all

THE PLACE WAS TO COLD TO SIT AND ENJOY DINNER, NO ONE WAS IN THE DINNING ROOM, THE WAITER AND STAFF- LEFT US FOR DEAD, THEY WERE TO BUSY SOCIALIZING, WE HAD TO KEEP CALLING FOR THEM AND EVEN HAD TO KNOW ON THE KITCHEN DOOR POOR SERVICE , FOOD WAS GOOD NOT WHAT IT USED TO BE

We've come in the past for special occasions but the price fixe is so ridiculously over- priced for what you get I had to write. $110 for some sliced up filet, a Caesar salad, and a small dessert in their 1992 rose tile decor is so insulting I am still beating myself up for going there and getting robbed like we did. Off the charts negative for value, so many other better places to go....