Pizza Hut Express - Kearney

I got charged for an extra order of wings, which I admit, I accidentally ordered. The driver was very nice about it. I was told I would be getting a refund for the item. This did eventually happen, but it took almost two weeks, and the General Manager wasn't very professional about it. He told me next time to check my order because they had to throw it away and that he wanted to talk to the driver first, but he didn't make time to make his schedule work with his. Coming from a management perspective, and a pizza working perspective, you give the customer a refund and NEVER make them feel disrespected. I was kind about the situation, and I expected the same in return. I don't think I will return because the food quality seems to be worse every time I have. Not worth it to me.

I got charged for an extra order of wings, which I admit, I accidentally ordered. The driver was very nice about it. I was told I would be getting a refund for the item. This did eventually happen, but it took almost two weeks, and the General Manager wasn't very professional about it. He told me next time to check my order because they had to throw it away and that he wanted to talk to the driver first, but he didn't make time to make his schedule work with his. Coming from a management perspective, and a pizza working perspective, you give the customer a refund and NEVER make them feel disrespected. I was kind about the situation, and I expected the same in return. I don't think I will return because the food quality seems to be worse every time I have. Not worth it to me.

4.49 Delivery Fee?!?! Thanks for helping me choose Papa

The pizza has 2/3 of the toppings it used to have. Charge more and give us toppings. It will be a long time before I will order another pizza from Pizza Hut.

I had placed an order for delivery consisting of a pizza and boneless wings. They had forgotten the wings and when I called back the manager john told me to deal with it because they 're busy and don 't have time would absolutely not recommend.