Mirbeau Inn Rhinebeck

I emailed the spa manager and sent a cooperate review asking to call me. Received no response so I’ll write mine here..I was at the spa for my birthday. I quite enjoyed their services and I always had a good experience. My last experience was not that. There seems to be construction in the parking lot, which I had to stop and wait for the crane, and then I was told by staff to park my car off premises and walk. It made me late for my 9am treatment as this took quite some time. I told the front desk about this and they seemed quite apathetic. My massages felt rushed and I was not given the entire 50min from start to finish. I ended at 9:50am even though I most definitely started after 9:00am due to the parking issue. Facial was great.I then was not provided my birthday champagne card, which I didn’t even know about until the waitress told me and appeared quite annoyed with front of desk not giving this to me.Lastly, I was overcharged by $35.00. It took over 20 minutes to rectify with a significant amount of back and forth with front desk staff. This made me very late to pick up my daughter and I was scrutinized for it.I felt rushed and quite stressed leaving the spa. I never had this experience leaving any spa but this was less than relaxing and quite aggregating. It’s been over a week and nobody has responded to these issues, showing that they really don’t care about their guests.Think twice before coming here and spending your money where their are other amazing spa/ hotels in the Hudson valley.

Located in a nice, secluded village upstate, NY. The area is so green and lush. There are small, home town boutiques all around and good mix of ages of people.The staff was so friendly and willing to help with a smile. The food was fresh and made with so much love and care you could taste it. The hot tub is nice but could be better if they also had a pool for hot days. There is a sauna and steam room that we're right on par.Rooms: High end. Bath tubs and showers. Fire place in each room.

Excellent service and luxurious rooms. Spa was great. Location near downtown shops. Willow restaurant was amazing with exceptional service and delicious food.

We used the Spa services and had lunch in the dining room. Best facial I've had in a while! Katie was great ?

What a place! It’s staff are friendly and nice and really welcoming to all people! I felt relaxed while staying here and will go back soon!