Whip Dip - Ada

I visited for the first time and had a wonderful experience. The customer service was excellent, and the staff was very friendly. The food was delicious, and the prices were incredibly reasonable.

My husband and I visited this restaurant for the first time today and decided to try their burgers for lunch. The experience would have been excellent, but unfortunately, we couldn't really taste the burgers due to an overpowering amount of black pepper. When they ask if you'd like salt and pepper on your food, be warned that there’s a heavy hand involved, even on the buns. If we return, we will definitely request no pepper!

I had a terrible experience with both the food and the customer service. The food was quite disappointing, and the staff seemed to rush us the entire time. If I could give zero stars, I would. I really hope the employees consider taking some training on proper customer service.

So we haven 't eaten here before, we don 't know the menu whatsoever. when we initially pulled up, the lady taking our order, did not greet us. no hi guys, how can I help you? nothing like that. we told her we 've never eaten here, we 'd have to see the menu. we got up to the menu and not even 5-10 seconds (bless her heart she seems sweet) later she came back out to take our order but we didn 't even have enough time to look at the menus (the menus btw were so confusing and some didnt even have prices) it just felt very rushed. we finally ordered and she said we had a big order! there were only 3 people in the car. we finally got up to the window and they told us the total, which was $52 something. (cash only establishment) we only had $40 so we suggested that we give the $40 and have our brother run back to the store next door to get extra cash but before we could even explain, we were rudely cut off and told to go to the back of the line and reorder. then the manager or something like that, said well there 's customers waiting behind you to pay I instantly got upset and said well we 're paying customers as well. they can wait just like the rest of us . she said well you can either take stuff off your order ma 'am or you can go to the back of the line and reorder (I had an issue with this because she had an attitude for no reason) so I said well we 're trying to take stuff off ma 'am (I match energies so ofc I had an attitude when I said this) we were paying customers and she told us to go in the back of line. we were MORE than willing to give her the $40 so she could start cooking our food while our brother ran to the store next door and draw more cash out so we could have our full order but unfortunately that didn 't happen, we were forced to reduce our order because she thought we were just going to run off I guess? ANYWAY onto the food, the burgers were a 2/10. i understand they 're pepper burgers but it was overly seasoned with pepper, couldn 't taste anything BUT pepper. completely ruined our burgers unfortunately. the fried pickles and fries were okay at best. the oil they used was old and burnt it tasted like. the best part of our meal was the ranch unfortunately. we ordered 4 but she ended giving us 10 because i guess she knew her behavior was unacceptable. i wish I wasn 't writing this terrible review but i thought I 'd let everyone know that for the price and overall mid food, ITS NOT WORTH IT. we do NOT recommend eating here. the food, customer service was not good at all. i wish this small business all the best but until they work on their food and customer service, it is NOT worth waiting 45 mins to an hour.

A standing tradition in Ada. A burger and shake is the answer ?