Panera Bread - Alcoa

WAY TO EXPENSIVE FOR WHAT YOU GET. IT USED TO BE REASONABLE I USED TO EAT THERE QUITE OFTEN. NOW IT'S ONCE EVERY 6 MONTHS TO A YEAR.

Service was rough during this visit. Lots of employees standing talking to off the clock employees thst were visiting to what it appeared. Ordered soup, didn't get spoons. Heard t he preparing menton multiple times about forgetting stuff as our seat was neat prep area. An employee asked another that was talking to friends while sweeping to come help cause there were 6 orders waiting. He went from cleaning floor and table to preparing food, no washing of hands. One customer stood there for 10 minutes until asking where her food was and employee stated it's been on the table in back a while and never made it's way to pick up shelf.Soup was OK, grilled cheese was burnt and inedible. Baguettes were as solid as a rock.

Always one of my favorite places to go for a sandwich of cup of soup. The service is fast and nice people!

Out of Baguettes again. This was the fruit cup replacement.

Our takeout orders are rarely correct, so we either have to return to the store or, if we catch it before we leave, sit and wait for a new order while our other food gets cold. They are always apologetic, but it’s been happening so long that I’m not convinced they’re trying to improve.