El Pollo Loco - Feedback

If I could give zero stars, I would!! I also eat Uber! I've seen countless customers complain about rotten food forgot food and dirty kitchen no soda sticky bad...

The portion size of my family meal was low on my sides. I paid $37.00 dollars for a 12 piece chicken meal. My 3 sides were too low I want a refund back. Broccol...

The worse El Pollo loco I've ever been crazy enough to try again. This place sold me a tamale ? that was a week old it was so hard on the end I could've broke t...

They take for ever to take your order and the flavor compare to other Pollo Loco not even close for Example south Pasadena Pollo loco is supper better been here...

I ordered a chicken avocado burrito without cilantro and without cabbage. What I got was a chicken Burrito with about 4 or 5 VERY small pieces of chicken. A bur...

Chicken burnt and never did get chips and soda. Not sure if driver was aware. Not sure if its responsibility to check complete order.

We ordered a soup it was nasty we usually eat the tortilla soup from pollo loco the soup we got was really bad. Like if they open a can and put a little pice of...

I ordered mac and cheese but received mashed potatoes and gravy instead. I also didn’t receive the coleslaw I had ordered, and the salsa was incorrect as well.

The meal and the pollo bowl were both absolutely delightful. The churros were also very tasty. Thank you, and keep up the excellent work!

I received my order without any chicken, the sauces were missing, and the coleslaw was also not included.

Drive thru only. The line was but was very impressed how quickly it went through. So service was quick and accurate. But I wish and FEEL the lobby was open to o...

I ordered the Double Chicken Bowl, and it was outstanding. This was my first time trying it, and I was really impressed. The service was fast and efficient. I'm...

Excellent staff, top-notch service, and delicious food!

I went to the drive-thru hoping to try their pozole, but was disappointed to find out it was discontinued. I ended up ordering the tortilla soup instead, which...