Primo Pizza Grill - Allentown

I ordered pizza from Primo tonight. This isn't the first time we've ordered from them. When the pizza arrived, I could tell immediately that instead of making it fresh as we requested, they just added toppings to a plain pizza that was already made, sprinkled some more cheese on top, and cooked it for a few minutes. This was extremely disappointing and unacceptable. I will not be ordering from them again.

The food at this restaurant is excellent and the staff is friendly. They are always willing to accommodate my vegetarian preferences, even if it's not on the menu. Some places can be unhelpful or unwilling to make substitutions, but not here! I have been a regular customer since moving nearby and will continue to dine here even after relocating. My family, who hails from New Jersey and is accustomed to Jersey pizza, also enjoys the food here.

I love eating at this restaurant! We go there at least twice a month. It's my favorite place to enjoy pizza and subs.

I ordered pizza from Primo tonight. We have ordered from them a few times in the past. When the pizza arrived tonight, I could tell right away that instead of making the pizza fresh as we had ordered, they simply took a pre-made pizza, added toppings, more cheese, and cooked it for a few minutes. It was absolutely disappointing and not what we expected. We will not be ordering from them again.

I also ordered a large Sicilian pizza with speck and grilled chicken sausage. The pizza was supposed to be thick crust style, but there was hardly any speck and the chicken slices were dry and flavorless. The worst part was the undercooked crust, which tasted like a frozen pizza cracker crust. In fact, we had bought a Red Baron frozen pizza the night before for 3 for $10, and it was actually better than this pizza. The crust was better, the sauce was better (less tangy sweet). I would recommend thinking twice before spending $57 at this restaurant and also be aware that they automatically add a $10 gratuity for being there for 55 minutes, even though they claimed they were.