Cru Food Wine - Alpharetta

The first time on Thanksgiving. The atmosphere was rustic and cozy. Loved how intimate the place was. The special Thanksgiving menu had different options. I went with the butternut quash soup, it was creamy and sweet. The main course was turkey, maischekartoffeln, Brusselsprossen and stopper with engraving. The wine pairing was on the point with the meal, I chose the Cabernet. Dessert we all had the chocolate lava cake. All about food and experience were amazing. So happy we chose this place for her family Thanksgiving meal.

The staff was very dismissive and our waitress was unhelpful and even acted like she didn't wasn't to speak to us at all. We just ordered wine flights and left to get food else where .

I would give 3 stars for the location, the ambience, and the wine selection.Too bad that the service and the food were a total disappointment.Nice and inviting presentation as you can see in the pics. It takes them forever to prepare the food....so not worth the 30 min wait. The grilled cheese sandwich had no cheese.The batter on the fritto misto was way too thick. So thick that the calamari and the shrimp did not even cook.Left almost everything.Ended up with a stomach ache.Fruit flies kept us company.Did not complain right there because I was trying to have a pleasant day.

Had a decent last minute brunch at CRU before my flight. The food was just okay. The beignets were an interesting flavor and the bruschetta was tasteless. The mini waffles were good and the steak and eggs were decent. The fried chicken sandwich had ciabatta bread, but likely would have been more tasty with brioche. Next time, I'll only come for wine.

I want to comend the amazing customer service at Cru. I had an issue with my order sent an email to address my concern. The General Mgr Marlene called me personally to make it right. I was satisfied with the way it was handled resolved. Regardless of the issue I love the wine food there. Wine is the best quality!!