Las Flores - Alvin

The food was delicious, and the service was great as well. However, some of the chairs could use reupholstering or replacement, as they look worn. Overall, we had a wonderful experience and will definitely be back.

Everything here is excellent to eat! My family loves the fish tacos! The waitstaff is wonderful too!

Things took a turn for the worse when we found hair in our appetizer. The wonderful Hispanic lady serving us accused us of having pulled hair from my baby's neck and putting it in our food. When we received our bill, my husband asked why we were still charged for the appetizers we were eating. The owner approached us, puffing out his chest, declaring that there was a problem and insinuating that we were just looking for free food. My husband tried to explain that he had the wrong family and that we hadn’t been there in months—bank records could prove we rarely paid in cash. Unfortunately, the owner was dismissive, didn’t acknowledge our explanation, and simply walked away without inviting us back. It’s crucial that someone teaches him how to address issues with customers appropriately. As an owner, professional behavior is essential, and last night's interaction showed a lack of it. The way you treat customers can significantly impact your business, especially during challenging times, and I can only imagine why things are tough for them now. Also, waitstaff should never blame customers for something as serious as hair in food unless they are certain of the facts.

The food was good. The waitress who took our order was very friendly. She checked us a lot. It is only that their menu is limited.

Not Bad, but not 5 star good. We had fajita beef tacos and enchiladas, and the fajitas were plain. Tortillas wrapping enchiladas were thin yet tough. Service was really good! Work on the food to make it better than average.