Smoothie King - Ankeny

I ordered a smoothie at 8PM and they wrote on it saying Have a good night. :

Love their Bee Berry Sting smoothie bowl! The lady working there is always so nice and the bowls are so filling. Definitely worth the wait in the drive thru line.

Everytime I go there I can never get the smoothie bowl. This has happened 3 times now. I will not be going back. It shouldn't even be on the menu if you never have it. The W desmoines store always has them but I live in Ankeney. Instead the big acai gets my business

If I could give negative stars I would. Honestly not even sure how this place is in business. I have gone through the drive through and saw people inside and proceeded to try and go inside and the door was locked. I understand short staffing but this is clearly not the issue as you can see staff present. This place clearly needs new ownership and needs to be run by someone who actually manages their staff.

Ordered 1 banana boat smoothie.Received instead 2 32oz cups that were filled with slosh . A concoction that looked nothing like a smoothie, tasted like straight poison.