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Bidra med feedbackVery slow service despite the place was practically empty. The staff boys try -failing miserably - to do the sympathizers and then to spread among themselves, complaining of our requests too particular, obviously nothing out of the menu. At least make yourself smart and don't let customers hear it. Cafoni.
The very nice place is completely ruined by the service more than bad. It's not the first time they treat us badly in this place but this time they've crossed the mark. Last time we waited for more than an hour for only drinking, very bad things, and a Macedonian with a very scary melon and acerbo really paid too much. This time apart from the poor wine that knew of vinegar that brought us later than a larger group that arrived after us, that made me come rightly stomach acid, I did not say anything, I simply asked a kindness to the waitresss: if they had a tea or tea or, in case there was not, a simple glass of hot water with a lemon slice, that I would have paid as if it were a tea. While I went to the bathroom I heard screaming one of the staff that stands at the counter that he must not have everything that asks the customers and not only complain about my simple request, which at most could tell me that you could not do and patience, but of a cocktail taken by our friend to the fruit of the passion that is regularly on the menu made by them: they can not complain because someone asks. Having heard them I kindly asked not to have my glass of hot water anymore. The waitress followed me to the bathroom to justify themselves saying they didn't have it. A glass of hot water? Then to climb on the mirrors he said that the kitchen was closed, sinned that they also have the coffee bar machine, which can provide hot water. Okay, I can finally get in the bathroom, I can hear a voice from outside is the one with the stomachache and turns out the light ah, I'm sorry! Do they think they made me a big disrespect? They're the only ones.
In the last month I was here twice, and on both occasions I was very disappointed by the service offered. During the first evening we waited for over an hour and a half for two drinks and a beer the boys next to us were waiting for hamburgers for almost two hours, instead, punctually ignored by the waiters who, perhaps, pretended not to see us. The second worst ever. As the local is called the King's Approde, so on the theme Game of Thrones, I would have long wanted to start the Castamere rains as revenge. First of all, a table arrived after mine was served well before and goes well, but the worst thing was, again, the staff's rudeness. Going to the bathroom we heard the nice guys complain about the order of a drink present in the menu !!! and the request of a courtesy a glass of hot water... for health reasons. Beyond scandalous, especially in front of customers. We left immediately afterwards and, moreover, the ordered wine was also terrible so also the coffee. Too bad, because the location is beautiful, but with people like this, it's a waste.
Great local to spend beautiful evenings in company, kind and attentive staff, good service and good offer! Besides the place is beautiful!Consigliato!
July 13 to remember for a birthday ruined by the bad service offered by the staff of this ristopub. Let's start that cmq the location is really nice with a large green lawn with games for children and comfortable seating islands that with small lights creates a beautiful night atmosphere. Also the ristopub has a classic furniture wood style pub right but then we stop everything x that Saturday 13 there was a blackout of the really impressive staff. Our table was outside to have a little fresh and close to another table of a graduation party seems to me. The graduation party started a little later than our arrival and so we should have finished very early and instead....... Fast order and arrival of the appetizers, although already from how the dishes were brought (one at a time) maybe you had to understand something. The really good cutting board as well as the other appetizers arrived. From there gentlemen were 9:20 we stayed until 22:30 without receiving seconds, while the graduation party received gogo dishes. At the first demonstration around 22 a waiter who was shooting a nearby table answers: I'm going to the kitchen to ask. He didn't see him anymore because he was busy bringing the dishes to the graduation party. 22:15 I block the maid to whom I ask: If still the dishes the chef has not made them do nothing does not bring them just, answer of the waitresss: No no within 30 seconds are ready. I put the chronometer on the phone and the dishes are taken the first at 22:30 and away all the others (7) UNO ALLA VOLTA until about 23. It should be noted that the burgers taken did not match the declared weight and poor quality. I repeat the appetizers really good the seconds made to capocchiam to try to parare the damages and poor quality (eg the brown salad, so old, presented in the dish and burgers that resembled those of the valsoia) .All the remonstrances of some friend, arrived after the cake the waitresss offering a trivial prosecco (from 2 euros to the maximum). We believed that maybe on the account they would show themselves professional and instead we paid full price without discounts. As an invite, I didn't seem to end the evening in a bad way since the party was very mortified with the service and the price not discounted. So we went away but PIETRA SOPRE FOR SEMPRE for this horror of SERVICE and taken for the foundls by the waiters first, the first menefreghista the second to make the money to the local has invented a lie (30 seconds and arrive). Professionalism equal to zero, but not even a second chance you can give x that the dishes of others went out quietly. They had just forgotten and even wanted to take something out of the account. Are you capable? not for me