Heiwa Shokudo - Asheville

We were super excited to try this establishment with our daughter. She is a Ramen fanatic. We have tried Ramen from all over the states and outside the states. How ever our experience was sadly VERY unpleasant. Out waiter was as helpful as he could be I guess, but him running back and Fourth to various tables didn't help. He brings us water to table in Dirty glasses. You couldn't even see you reflection in the glass. No ice. Just warm tap water. He did show us the specials. We ordered Sushi..Chicken Dumplings..all 3 of us got various kinds of Ramen. All 3 were tasteless. We had a Deep fried sushi roll that had just been barely..barely fried..just rolled around in grease for a few seconds..Our waiter checked on us 1 time once we got our food. NO refill on our drinks..nothing.. The napkins that held our silverware smelled of mildew..The Owner who's name is Nomi/Naomi? Was very friendly to other individuals who came in. She greeted them with a smile. Made conversation etc. All she did was stare at us. No smile..no conversation..just stares..as if we should be elsewhere...Never once asking how our meal was or if we needed anything else. Other customers received So much Attentiveness . Wish we could have received that as well. Definitely not a good environment you want to eat in. My Big suggestion would be make sure ALL your customers regardless of them being a regular..a tourist...or race the same. After all all our money ? is the same right?. The only time the owner spoke to us when it was to run our card for our bill..Go figure!. We have been to many establishments here..and definitely can find another place to spend $100 that would be more customer friendly and clean!

We LOVE this place! It's been one of our favorites since we found out about it a few months ago. It's a tiny spot and kind of lackluster inside but the food service makes up for it in a BIG way. Everything we've eaten here is delicious... from hot pot to ramen to sushi rolls and rotating specials a great variety of sake. It's been consistently delicious each time!

Heiwa Shokudo was a favorite of ours from the first time we ate there and we 've been back many times since. Unfortunately, the last couple of times weren 't as great as usual. Our most recent visit was with visiting family and we gushed about how wonderful it was at Heiwa but sadly, it wasn 't the case that evening.My favorite dish, the Ramen Black came out lukewarm and the broth was lacking the usual depth of flavor. I would also swear the amount of broth was less than it 's ever been before. One out of four of our dishes came out hot and most of them were also lacking flavor.The wait staff were typically pleasant and helpful, even the new guy but because of the underwhelming food experiences lately, we may be searching for a new noodle spot. This isn 't unique to Heiwa though, we 've been feeling similar disappointment from a few of our other favorite spots. Asheville is getting more expensive by the day, the food quality is falling shorter of the mark and the portions are getting smaller :(We 're cooking more at home these days because of the above reasons, which is good but we do still like to treat ourselves once and a while. We 're losing the dependability and consistency of our favorites and the rising prices and shrinking portions are making it sting more.I hope Asheville can get back to the charming and delicious foodie town we fell in love with and not become just one more overpriced and disappointing tourist trap.

The food was mediocre, the service was awful. My grandson was not served until I alerted the waitress that he had not gotten his food. That was my third time there…I will not return in the future.

Very busy place but fantastic food and were extremely accommodating about my gluten free needs! Had sushi and Donburi.