Hickory Tavern - Asheville

Yes, no. many people love the place. I was often back in my neighboring chase. he just doesn't feel the same. the personal was mostly funny. eating, I had to bring back the Cuban sandwich, maybe I'm not the Cuban type, the Swiss and the mushroom burger nothing to fry. I don't know, maybe I am, but I won't try again. the salate was perfect.

The waitress was excellent. had to send again because it wasn't hot. when they brought out new food, it was still the same. had not taken care of, but it should never have been cold.

Long wait. Servers giving excuses. When asked for the manager- was told “kitchen is busy”. Waited 2 hours for food several times. I love this location at Biltmore Park, but they HAVE to get it together. I keep coming back hoping for better service, better kitchen management- and NOPE. Disappointed everytime. They are consistently terrible. Given them several chances- still to no avail.

Waited 30 minutes to be seated when originally told 20, not a big deal. But we then proceeded to wait an additional 50 minutes at the table after ordering and never got drinks or any food except for 3 cups of ketchup which we never even needed as we ordered salads and meals not needing ketchup. We talked to the waitress multiple times and were just told we were on the “list” for our drinks to be made…we ordered draft beer? We walked out without eating a thing after waiting well over and hour and 15. Will not be back.

Horrible experience here. Ordered an appetizer of Spinach and Artichoke dip that came out with chips that were cold, soggy, and inedible. The dip was sub par and not even warm, just a mess of quickly microwaved slop that had no taste. How this passed from the kitchen is beyond me. What a horrible kitchen and it's obvious the server didn't even glance at the dish before delivering as it was visibly gross When bringing this to our servers attention she didn't care at all and got an instant attitude with us. Unacceptable behavior as I was handling this in a kind and accepting manner, simply stating that my wife and I wanted to send the food back as it was pretty inedible. Well there was no apologies at all from our server, just instant attitude. Usually a server would take this as an opportunity to up their service and try to salvage the dining experience for the customer. This server decided to go the opposite direction though. What a shame as we were enjoying our drinks and the lunch up until this point. The gross appetizer didn't even upset us that badly. But the attitude was an instant downer. The manager eventually came over and gave a half assed apology and admitted that the appetizer was a bad batch but didn't do anything to make our experience better. Our server continued to give us attitude and barely checked up on us or even communicated to us after this and it further soured our experience. We had planned on staying and enjoying drinks after our meal until this happened and we just wanted to get out and find another bar. Our entrees were just mediocre anyway. The burger I ordered wasn't special in any way and was average at best. Can get better burgers at fast food restaurants, ugh I hate when I have to say that! So much better food offerings at the same or even cheaper price points in the area though. Terrible service, very bad to mediocre at best food. Will not be returning here. If in the area and reading this review I can only say to look elsewhere, there are much better restaurants around! What a shame. After reading the reviews of this place (wish I saw them before) and talking to another local friend, this seems to be pretty common for this place. Don't think we will ever return and will most definitely spread the word as wide as we can about this place. Terrible!