Baskin-robbins - Atwater

Horrible customer service. Will not be returning, please treat customers with a little bit more respect.

Went in order ice cream for my family nothing to crazy the gal who made one of our ice cream accidentally put nuts on our ice cream when checking out I let her know there wasn't supposed to be nuts on it she attempted to scrape them off when getting in the car and telling my husband since it was his he was not thrilled he went back in and the manager came up and he told her there wasn't supposed to be nuts on it she argued and said we'll there's nuts on the receipt looks like there was supposed to be nuts . Yes you charged us for nuts we didn't not order nor asked for a refund just wanted ice cream made right . Bummer people act like that's especially a manager

When I called to order a cake I was told by the decorator I 'm too busy right now can you call back later? So I did...I picked up the cake on the 19th of August, and I was Absolutely dissatisfied with the cake decorator, she was rude and extremely unprofessional. I told her what I wanted in regards to colors and style, and she did the bare minimum. Not the style or colors I wanted at all. To top it all off, the front of the cake got smashed a little with the box. It was for my daughters 15th birthday, we just accepted the cake and laughed at it at the end of the day. All I 'm going to say is, I know of so many people that would happily take a job like hers and do it well with great customer service

They're Scoops went up from $499 To $559 and the Scoops are smaller ?won't be returning anytime soon. Its become greed

The local wasn't as clean as we as a clients deserved please do something to keep ur quality thanks.