Chipotle Mexican Grill - Aurora

The food and service at this restaurant are fantastic! However, the parking situation is absolutely terrible.

When it came time to pay, I was charged $17 for my meal. Fine, I just wanted to leave. However, my card didn't go through and a worker had to chase after me yelling. They swiped my card four more times before it finally went through, but I'm still not sure if I was charged multiple times since I wasn't given a receipt. There were no seats available with backs to the chairs, which was uncomfortable. The Sprite I got was flat and tasted like seltzer water, but the busy employee didn't seem to care when I told them. I definitely wouldn't have paid for the drink if it tasted so bad. To top it all off, I barely made it home before getting sick. Overall, it was a terrible experience and it reminded me how awful this location truly is.

I had a disappointing experience at this restaurant. The food was decent but the portions were small. The service was terrible with only one girl actually working while the others were just sitting around. The worker with blue hair was rude and disrespectful towards both the customers and her colleagues. I hope she has a better day and sleeps well tonight.

I don’t know what the deal is with this restaurant, but they can’t get orders right. Maybe it’s just delivery orders, but they’re awful. And I’m sure it’s them and not DoorDash, although they aren’t great either. Twice I order salad, and I get no dressing. And it’s frustrating that there’s no way to ask for extra dressing because when it does come, they don’t fill the little cup even half way. Which makes sense because they half fill their bowls. Every bowl or salad is half full and often missing something. This last time was veggies, before was cheese and another time was sour cream. Whenever I order chips, I have a 50/50 shot. So frustrating. And you can’t call the store direct. Why? Oh yeah, because of the above… I do not recommend eating here. If you must eat Chipotle, try another store. I’m done here.

Got there about 11am so not sure why the food wasn’t fresh. Tortilla shell was never heated up and food extremely dry.