Pokeworks - Austin

I had eat there many times, was always good, but the last 2 times I had diarrhea, very upset stomach, so maybe it's me or something in that food, I always get same type of bowl with the same sides, last night I choose not put cabbage, but still got sick

No real complaints; it is a fast casual restaurant with good poke bowls. While the service has gotten a lot better compared to when they first opened, sometimes you have to have some patience when they have a lot of incoming pick-up orders.

Absolutely love the variety, freshness, and options at PokeWorks! You are paying for the quality of the poke bowl, and it is worth the drive! A must if you love poke!

I've always order at this place but today, August 17, 2023 is the most traumatizing day I've ever experienced. I placed an order on UberEats and when I was half way through my food, I found this huge bug. I am telling you, IT WAS EXTREMELY DISGUSTING! I will never order at this place ever again and I will inform all of my family and friends not to order at this dirty place. I don't believe this was an accident as the bug is a size of my thumb. I've also reported this to UberEats, Texas State Department of Health Services and FDA.Just so y'all know, I tried calling the store multiple times to report my experience to warn them to give them a chance to clean and check everything but THEY NEVER PICK UP THEIR PHONE.I really hope people would never experience this disgusting experience.

This used to be my favorite place to get a poke bowl and at times would go every other week even twice a week. I always ask for chopsticks when I pick up my order since they tend not to add them and its a dish that I prefer to eat with chopsticks, however I had a bad experience with the employees. Heres what happened: went to pick up my order and asked the cashier guy if he could please give me chopsticks and responded rudely with There are 4 chopsticks in the bag , so I apologized for my mistake and as I was walking away the other female employees working on orders started laughing and looking at me. I heard them say Do you heard what he said to her and were laughing at something I didn 't understand. When I got home I understood why they were laughing...there were no chopsticks in the bag. I understand this might not be a big deal, but the way they were laughing at me was rude. I 'm not a rude person. I 'm always polite to them. I can confidently say that I won 't be coming back to this place. They lost a loyal customer. I will find another poke bowl restaurant that treats their customers with respect.