The Belvedere In The Padre

I had a horrible experience. I called months prior to my stay to talk to someone about the reason I was staying. I was throwing a Bachelorette. I explained how we were getting 2 suites and was going to be decorating one and using one for facials for some of the small wedding party which was 4 people. I explained that at a later time guests would should up to take pics with the bride. I did not get the person on the phones name, but they gave me the ok I didn't think to get a name because I was being given the permission obviously and the ok to continue forth with that, so my to my understanding everything was fine and I booked. The girl on the phone was super nice, friendly, and was so excited because of all the plans. I booked awhile back and have been in contact with the hotel several times throughout the months to see if I can get an early check in to set things up. Everyone I spoke to was well aware. The day of, when people started to show up, I had a man from the front desk by the name of Christian come and had me a sign a paper saying I could be evicted. I was caught off guard and wasn't warned about this at all. The intent was not to party there, we were just taking pics and were going to all leave to dinner shortly after. I went downstairs to talk to him and he was incredibly rude. I understand if there's policies that prevent many people in the room after he told me, but I did call ahead of my reservation for a reason and not once was I told that. When I went back upstairs he didn't even give me 5 minutes to get back up there to kick everyone out before he was blowing up my phone. He was on a high horse, his behavior was disgusting. I will never stay there again because of that. I was totally respectful and wish someone would have told me this ahead of time. I would have booked something else somewhere else where I could do what I intended to do for the bride. We left as I said we would and continued with our plans. Only 2 people slept in each suite that night and I was told I had 0 noise complaints by another actually nice employee who apologized on behalf of Christian's behavior, which was not their fault at all. I was also told Christian wrote notes about me on my reservation, which is so petty. None of this would have been an issue if I was told initially that it was not ok and Christian did not have to come on his high horse and act the way he did, acting like he owned the place. It was embarrassing for the company and cringy how he put me on blast in front of a ton of people and could have at least pulled me aside and explained the situation. Never again will I book here. The ac was horrible and the room was incredibly hot. The lighting was sooooo dark in the restroom you could tell some were not working. Staying here was so not worth all of this. Never again.

Very nice hotel and excellent staff and customer service. The lobby restaurant and bar was magnificent. Delicious food and friendly employees. The free drink that came with my reservation was a pleasant surprise!

It was 11pm the kitchen was closing but still took our order the food was fabulous The bed pillows were fabulous. The layout of the room was awesome, it was very clean. Loved the shower. Wish we could’ve used the tub ?

Very cool designed boutique hotel and in such a friendly atmosphere. The food was just perfect and healthy and a nice joice of drinks and different beers came with it. We enjoyed the beautiful room and comfortable bed. Staff was really helpful and nice.

This hotel has to have been the worse one i’ve ever been to they literally charged for everything we touched the water and they charged us we used the towels and they charged us even charged us for the bath tub even tho we paid for that exact room worst experience ever and will never be returning to this hotel .