Coal House Grill - Baldwin

Unfortunately, no one came to bring us menus, water, or take our order. I had to call someone over to assist us, and the new staff didn’t seem fully prepared. When our drinks finally arrived, they were delivered one at a time, with about a 5-minute wait in between each one. The same delay happened with the food, which took even longer to arrive. There were seven of us, so we waited patiently for everyone to be served. Regrettably, my family left feeling disappointed and said they wouldn't return. It was truly a letdown. My suggestion is to please ensure the new staff receives proper training, as your guests deserve the same level of care and attention that the wonderful owners used to provide. When the owners were present, the experience was always much more enjoyable and fulfilling.

The best food in NY., the place is super clean and comfortable. Hosts are friendly and friendly.

The food is incredible! The service is outstanding. You won't regret dining here! There are plenty of options, and they also cater to vegan and keto diets. The "Happy Cake" is my absolute favorite!

Went tonthis place on a whim. Walked in decor was clean and inviting. Bathroom clean and stocked. Service was fantastic. Then the food came. I had oxtail. It was amazing. Very rich in flavors and satisfying. I will be back with friends and family. If you're thinking about it make sure you stop in.

I ordered the Citrus Mango Jerk Chicken and the Curry Goat, and both dishes were absolutely delicious! Thank you for your warm hospitality, Patrick.