Caffe Nero Bath, High Street

This is my third time visiting this restaurant and unfortunately, the toilets have been out of order each time. During my most recent visit, I decided to dine outside. The person who brought my coffees and cake refused to carry my tray outside, which was a bit concerning. I was worried that...More

What did Nero do to their coffee lately? It was so bitter. The service was extremely slow, with the Deliveroo driver getting priority over everyone else. The porridge was watery and thin, not even Oliver Twist would have bothered asking for more.

The coffee and toastie excellent. Service was good not very busy. Not a customer of cafe Nero at all but did enjoy the coffee.

The atmosphere is pleasant at this restaurant, with friendly and very helpful staff. They are dog friendly and the prices are reasonable. The seating area is comfortable and clean.

Usually love Cafe Nero but this is another example, after Exeter and Plymouth, where the service and coffee is exemplary BUT the cleanliness and state of the cafe and toilets seriously lets it down . Dirty floors, toilet out of order upstairs and no sign...More