Sushi Shop - Beauharnois

Si je pouvais mettre aucune étoile je le ferais... employésbêtes, pleins d'erreurs malgré une commande bien simple, long temps d'attente et les sushis font pitiés (autant dans lafaçon qu'ils sont faits que la quantité de poissons crevettes dedans). Bref, allez à celui de Châteauguay si vous voulez unmeilleur repas.

Première et dernière fois. J'ai passé une commande en ligne avec ramassage. Je suis arrivée quelquesminutes avant l'heure confirmée. Ma soupe n'avait pas été chauffée et les wontons frits étaient en pâte; la jeune fille medonne tous mes plats sans aucune sauce (J'avais une soupe, des rouleaux et des sushis). Je dois lui demander et sans aucun sac.Je lui demande si ils ont des sacs car je ne me voyais pas partir avec 5 petits plats (dont 1 soupe) en voiture. Les platsétaient tous tièdes froids, la soupe sans goût et le service inadéquat.

This sushi shop deserves zero stars. In Beauharnois, there are already few restaurants and they find a way to be full at 7 p.m. on a weeknight (Tuesday) to have only one poke bowl. I hadn 't even said hello when I was told Sorry ma 'am we 're full . I look at the dining room, it 's empty, I look in front of me and behind me there 's no one waiting. Are you going to tell me that delivery alone can display a complete status? Where is the advance preparation, where is the customer service? I have had restaurants in my life and I would never have accepted that my teams offer such bad service. There are always solutions, waiting times, offering something or just PREPARING FOR IT!! At the sushi taxis, it 's a two- or three-course meal at the table, overflowing delivery orders and a take-out line up that goes all the way to the door and I 've NEVER been refused. I looked at the manager, who I presume is the manager, who every time looks at us stupid and butt of his life, I turned my feet and left angry. Besides, I was 37 weeks pregnant and I didn 't want to cook that night because I was tired. All I wanted was a little chicken poke bowl.What about mistakes… ayayaille. I had just moved to the area. I must have at least $25 off my credit. No sauce in the bag, lack of ingredients, and so on. Once I managed to be served at the counter and when validating my order I asked questions because I only had salad and rice, but no vegetables or sauce. I ask her if there are any ingredients missing and she says yes as if it were normal. But she never warned me before preparing my order or just trying to accommodate me otherwise. In reactive mode to my questions, she explains to me that they usually don 't have any more sauce and that the ingredients are mostly replaced by salad because they have more… I would have been at the IGA if I had wanted to eat a salad instead of paying $25 for a poke salad. This place is over for me. From now on, I travel to Châteauguay in Yuzu which always offers me exemplary service with a smile and generosity.

Too expensive not quality 45$ in the trash, ordinary service.

Their follow-up and pretending to resolve the issue is just pure hypocrisy...A huge disappointment.