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Bidra med feedbackWorst Burger King in the entire planet. Wouldn’t recommend it on my worst enemy. Food is barely cooked microwaved) fry’s are stale and disgusting. Service is slow and get items wrong. Gave them three tries with all being let down again and again. Recommend driving further if you want real Burger King!
I am in awe. I feel silly making this review because I understand its fast food, but there is such thing as common decency and respecting other people. I have come to this burger king a few times and have had nothing but bad experiences particularly from a taller long haired blonde gentleman. I worked in the service industry for over a decade, managed, and still work in service just not with food- so my patience level is higher than most, but enough is enough. I 've had orders wrong multiple times and didn 't feel comfortable checking the bag cause the nature of the worker at the end felt so rushed and rude I just wanted to leave, a sauce packet literally tossed at me to my car another time, and overall rudeness and being impolite. A simple thank you or have a nice day goes a long way. But today takes the cake! My boyfriend went to order 2 #4s and make them a meal please the worker made a soft groan and said complicated effing order . Stunned my bf said excuse me? and the worker said just order dude , then my bf wasn 't so polite back cursed back at the guy and left. How is it acceptable in any way shape or form to curse at your customers?!! You 're job is to take orders, complicated or not, which this one wasn 't, but regardless it is a business and being disrespectful on top of overall giving bad service needs to end. Whoever manages this location, be warned- your employees need a serious re-training on basic costumer service and just plain how to be polite. I know its a big chain, but I 've heard from other friends as well they avoid this location and that will be our last attempt too. Its a shame that some folks feel the need to take out their frustrations on others just trying to grab a quick bite to eat- not a good look.
This location has never done me wrong. Fries are always hot and crispy, burgers are always good. They’re super short staffed recently so give them an extra minute or two, even fast food needs to be made :
I haven’t been to BK for a while and decided to give them another shot. If I could give them no stars I would. Their service is the worst in the area! I was treated so disrespectful and come to find out the person being disrespectful was a supervisor! I went in the evening. Corporate needs to look into this restaurant! They treated the people that went before me and after also disrespectful. The person taking orders didn’t even care if he gave bad service and acted as if we were doing him a favor by leaving. Young people, who knows what they were doing in there. They probably conspired to provide bad service so one one had to move a finger while getting paid! I would not eat anything they prepare, if they didn’t care about the service/people, can you imagine how they handle the kitchen?! Do not eat at the Bedford location and Euless is not far behindfrom what I hear from a customer that was in front of me. The customer placed the order through the app to the Euless locations, which was closed! So the order went to the Bedford location, only to find out that, they got charged and the “supervisor” said they didn’t have an order. I must have seen about 5 cars drive by and leave with no food!!!
This is by far the worst place I have ever been, I will never go again!!!! Went in this Burger King Saturday at 3 or 4 o'clock... the entire staff was rude it was a staff with all the females they were extremely rude one of the girls saw me with the poorest look rolled their eyes me as if they were coming from behind the counter jumping me!!!! I didn't say anything to the young ladies, but ordering my food. When I tried to solve the problem with the manager she spoke in another language, she said she addressed the problem, but they all saw me laugh as if it was a joke, I beg you to talk the guy manager, the female manager held a fight with me saying he wouldn't talk to me... She never told him I had a problem... I finally asked about a company or one that I could ask for a tenant to help with the situation she said, oh I have no for you!!!! If someone knows from a company or anyone I can achieve because this must be solved, I feel by being a paying costumer that something should be done about my experience!!!