Domino's Pizza - Bexley

With previous poor delivery experiences, tonight I ordered a collection. 20 mins post ordering I arrived, just as a text told me it was ready. 15 minutes later it was ready, no idea why it was so slow. Why bother with the app updates when as always they clearly don’t work! To be fair the Pizzas were very nice but the sides were all cold inedible.

Dominos Albany Park is less than a mile from our house, but not feeling much like going out, decided to order 2 small pizzas on line. I confirmed the order at 8.42 p.m, and less than 5 minutes later, received an e-mail telling me ‘the team are preparing your pizza now, see you soon . . .’ At 2 minutes after 9, I received a text telling me the driver had left the store and was on his way. Given the distance, I took a £20 note, stood at the front door, and waited . . . And waited . . . and waited . . . . until at 20 past 9, I called the store to see if perhaps the driver had got lost, or worse, had an accident . . . I was told she would chase him and let me know. She didn’t, so at 9.35 I called again; ‘We are very short staffed, he has left, on his way, etc etc. But, I said, according to your text, he left 40 minutes ago . . . maybe my pizza might be cold? I am assured I am the only drop and he is heading straight to us. At 9.45 a knock on the door; Our food is here !! On cross-examination, the driver tells me he has just left the store 10 minutes ago and had 2 other drops before me. I tell him what his manager told me . . . He scratches his head and looks confused; ‘what did she tell you that for’ he says . . . Over one hour from the point of order, we get to eat a couple of lukewarm, rather average pizzas, that Dominos assured us had left the store just after 9.00.

We like dominos pizza and loved the Sidcup store which we used for years, then this one opened. Now you can’t order for delivery from the Sidcup store you have to use this one. Never had a problem with delivery as in time of arrival, but the quality of the product is indifferent at best, too often we had poor pizza, with missing toppings, little cheese and sub standard toppings. Never had this issue with Other stores. I would urge you to avoid and use Sidcup instead, although you might have to collect.

I placed an online order for a family meal deal which was very easy to do. However, the delivery was late by 15 minutes. The pizza toppings seemed to be getting smaller while the crust was getting bigger. Despite this, the pizza tasted okay. The sides were also okay. As for the value for money, it's hard to say.

I purchased 10 Hawaii Pizzas for £7.99, available for collection only.