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Bidra med feedbackStayed here and also dined- waiter got 3 things wrong on our order and didn't fix anything, gave us $3 off a $60 meal. My heater was broken in my hotel room (was super cold) got $10 off. The room was $230. Left my laptop charger, called the hotel for a week before anyone answered. Left multiple voicemails in restaurant and sent emails. They sent me a charger (which I paid $10 to have mailed) and they sent the wrong charger (a new charger is $150). If I could have gotten through via phone the day I left it probably wouldn't be in this pickle. Wouldn't recommend staying here as it's incredibly overpriced for the quality. Pretty shocked that it's so hard to get through to talk to anyone. Pretty shotty service all around.
I did hear good things about their cocktails here, but when I read in the paper that was in our cabin that Fernwood has live music, we had to skip on the $10 tacos at the campsite to check it out. It turns out that there was no live music. It's tough because the service industry in general cannot obtain good employees to help businesses keep going. We decided to stay for dinner since we drove here, we might as well commit. We got seated outdoors which was nice and we were facing the river. However, the heat lamp was turned on and we were broiling (we had to ask for it to be turned down). We decided to order a margherita pizza and drinks. I've never seen an Old Fashioned shaken but according to Google, it can be made that way. The pizza was a bit bland. We couldn't taste anything and threw pepper flakes on it to give it some spice. We didn't finish our pizza, but took it back to the campsite, but ended up throwing it out the next day. I don't know if I would go back but if things turn around, maybe, who knows?
Such a great spot for groups of friends, family, or couples!!! Dog friendly! Love this place!!
We're not ones for the touristy places and this seemed to be a perfect mix of where the locals go, but also had some tourists. Drinks were really good, service was really good as well, and the food was pretty good too. Overall ambiance was very low key just what we wanted. We would definitely go again if we're ever back in Big Sur. It wasn't the cheapest place, but being in Big Sur, nothing is, so in context it wasn't bad.
We had great service from Zeke when we arrived to the time we left. On a Saturday night for a party of 2, it was a fast seating. They are still using QR codes for menus. We ordered a fern wood Cesar salad and the nachos $20) with Tri tip. That salad was just Romain lettuce with Caesar dressing and Parmesan reggiano. Nothing too impressive. The nachos were quite a large serving. Definitely enough to share with two people. The toppings were generous. Overall, we were satisfied.