Jimmy John's - Birmingham

I ordered the giant sandwich, and it was excellent! The portion size was generous, and the sandwich was fresh. The service was great as well.

I visited this location based on the hours listed on Google Maps, but unfortunately, it was closed on the weekend. It ended up being a wasted trip because the hours were not accurate.

My husband and I visited this location in late July 2020, hoping to become regulars since it's conveniently situated. As soon as we walked in, a young woman (in her 20s or 30s), with a white complexion and blue/green streaks in her hair, shouted, "Did you order online?" We shook our heads to indicate we hadn't. She quickly replied, "Well, you have a long line ahead of you!" I couldn't help but think a more welcoming approach might have worked better, like a simple, "Hi! Welcome to Jimmy John's! We'll be with you in just a moment!" But that was not the case. Instead, we felt embarrassed for even considering dining there, as if she was suggesting, "Who do you think you are? You don’t belong here!" We stood there feeling like lost puppies, desperately searching for a way out. Then I noticed a noodle restaurant in the same shopping center and suggested to my husband, “Let’s go there instead.” We left, received much better service, and enjoyed delicious food. From that point on, we vowed never to return to Jimmy John's or spend a single penny there again. And please, spare me the typical owner response of “We’re sorry for your experience.” We all know that’s just a cliché.

Good meal.Service was good considering they are needing staff.

They work fast, lots of seating and delicious food.