Americano Espresso - Boston

Best coffee place in all east boston .Clean,and good quality coffee and food.10+Food: 5/5

It’s a genius idea to have everything done through a kiosk because it allows easy complete customization of your food or drink item. I got a Nitro Cold Brew iced coffee with a bunch of customizations and a made to serve breakfast sandwich. Both tasted great.Food: 5/5

As someone who has worked in the food service industry for almost 10 years ,I can’t understand why they have such rude counter staffs. the owner mind you is amazingBut today 7/13/23 my staff went in to order coffee for the office and to make sure we got a refund for a pastry that had MOLD ON IT instead they was greeted by rude employee that yelled at them when asking about it food is great beside some mold but service trash

After the rigmarole of ordering on the poorly configured, yet mandatory kiosk, they ask for a tip! I felt like I should have been compensated for all the time it took to figure out the kips while staff stood around with cold, dead expressions. Decent coffee nonetheless.Service: 2/5

Great coffee/ food I just really miss the old set up with table's and chairs.The touch screen pad is really annoying. And isn't easy to use. And it makes mistakes, like iced gets somehow confused with hot even if you've selected iced?I prefer to speak with a barista. Normal human interaction?️?