Lord Sandwich - Bournemouth

This is the best Mexican chicken wrap sandwich I have ever had.

The restaurant is very average and overpriced for the quality of food you receive. Based on the reviews, I was hoping for a better experience.

Doing the lunchtime sandwich run, we collected two takeaway Mozzarella Pesto Wraps for office colleagues. We were dismayed at the poor quality of these wraps, they were so small and thin, when opened there were 4 slices of mozzarella and a glaze of pesto over the top, no salad or anything else. These wraps were £5.50 each, absolutely tasteless and definitely not worth the money. Felt cheated and conned. We will not be returning to Lord Sandwich.

Unbelievably shocking customer service. Woman soooo rude!! Ignored us and when we tried to order she turned away from us and told us that they had sold out. Tried to order something from else she continued to face away from us and tell us that they had sold out of something else. Customer service disgusting. Others say the same in other reviews. Don’t know how they are still open!!!

The older man at this restaurant was incredibly rude. I asked for 2 Paninis, a request that I had made before during my previous visits. The first time I saw him, there were 2 Asian guys who were very nice, but this particular man just made up a price and charged me £11 for the 2 Paninis. When I commented on the price and mentioned that it was more expensive than before, he responded by asking if I had the money and told me to leave if I didn't. Despite this, I agreed to pay for the Paninis as I needed to get back to the office. I also mentioned that there was no need to be rude to customers, but he insisted that he was the boss and could charge whatever price he wanted. He then told me to leave and said he wouldn't serve me, instructing me to go elsewhere. I am shocked that a place with people like this is still in business.