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Bidra med feedbackHorrible owner! They messed up my order u0026 said over the phone they would fix it. I drove 15 minutes, only for him to act as though we hadn’t just spoken when I got there. He tried to insinuate that I ordered from another restaurant until I showed my receipt! I always keep a paper trail. He saw I was American and didn’t understand creole. Thankfully some nice gentlemen were inside u0026 helped me translate. He reluctantly agreed “to do something” after I brought the food in u0026 he looked u0026 saw it was clearly from his restaurant. We went back u0026 forth a few times then I stated, it was fine u0026 he could keep the money.. .clearly need it more than I do. I wasn’t even asking for a refund, only to fix THEIR mistake u0026 give me what I paid for. I’ll never dine here again!
Horrible owner! They messed up my order u0026 said over the phone they would fix it. I drove 15 minutes, only for him to act as though we hadn’t just spoken when I got there. He tried to insinuate that I ordered from another restaurant until I showed my receipt! I always keep a paper trail. He saw I was American and didn’t understand creole. Thankfully some nice gentlemen were inside u0026 helped me translate. He reluctantly agreed “to do something” after I brought the food in u0026 he looked u0026 saw it was clearly from his restaurant. We went back u0026 forth a few times then I stated, it was fine u0026 he could keep the money.. .clearly need it more than I do. I wasn’t even asking for a refund, only to fix THEIR mistake u0026 give me what I paid for. I’ll never dine here again!
Let me advise people don't waste your time in this restaurant. Number one the food is bad real bad I don't know who that cook is don't care won't be back t w o they never answer the phone they tell you to leave a message and I'll call you back but they never do three if you're considering planning an event don't waste your time they are discombobulated disoriented and disabling mentally. There is no customer service. They act two Snohomish to suck up and two prideful. I will never be back it's a waste of money it's a waste of time and neither will my friends either.
I ordered the Griot Complete with diri djon djon (black rice), extra plantains, extra pikliz, and salad from Bon Zouti on Postmates. Many Haitian restaurants that I've come across only offer black rice for catering orders. I love that Bon Zouti has it on their regular menu. Their rice does not disappoint! The griot is tender and full of flavor. There was a large bone on my plate, but I didn't mind it because my serving size was still generous. Their pikliz is made with only onions (pickled onions). I've never had it this way before. I'm used to having it made with shredded cabbage, carrots, onions, etc. When it is made this way, I enjoy adding it to my food but also like to eat it plain (like cole slaw). Their pikliz was delicious with the food, but I can't eat plain raw onions like cole slaw so I kinda felt like something was missing. My plantains were a bit cold and dry, unfortunately. I'd order from them again, just without extra plantains and pikliz.
UPDATE: The food is still good but its like they stopped caring. No dressing for my salad and pickled onions that had a very strong tangy taste. Griot was fried EXTRA hard. Yum yum yum