Shanghai Restaurant - Brantford

My friends and I ordered food from Shanghai Restaurant yesterday. We were satisfied with the quality of the food. However, the execution and delivery was totally bungled. Instead of an employee of the restaurant showing up to deliver our food a third party vendor showed up to which we had no idea. At the time of the order the restaurant told us they took Amex. They did not tell us then that there was $6 charge to use Amex. I presume they would have known this but it is uncertain. Had the restaurant informed us that they were sending a third party vendor and a $6 surcharge to use Amex, we would have declined and picked up the order. In hindsight, we should have called the restaurant at the delivery point but by the time we realized what had happened and tried to visit the restaurant they were closed. Also, the receipt received from the third party vendor had no connection to the restaurant and no itemized list. Not impressed and feel a bit swindled. I suggest the restaurant have better communication with their customers and their delivery service.

Food was great but I am still trying to figure out why they charged 7 dollars for a delivery within one kilometre plus taxes.. so weird..

For years I've seen here! Always great food and pricing.Place is well seasoned local restaurant. Yes it could use a Reno.But why, it's part of the history of the place. It's its charm.I love the food.Stop in and support our locally loved Chinese food place it's a Brantford Icon!

This restaurant is a fantastic spot for lunch. The food is delicious and made with fresh ingredients. The staff are friendly and welcoming. We had a great experience and will definitely return, even if it means driving an hour to get there. That's how incredible the food is.

We both enjoyed our meals. The food was hot and made fast. We will definitely be back.