The Brentwood Kitchen

I booked a table for my family to have lunch at TBK and we were so glad that we did. We were greeted by smily faces, (Charlotte and Rachel) and seated promptly. The drinks arrived soon after we had ordered and then the delicious food arrived! We are a fussy bunch and I will give constructive feedback if not satisfied, however, we all thoroughly enjoyed our lunch. I feel in general, standards have slipped in so many places, but certainly not at TBK. The chicken and poached egg in my salad was cooked perfectly, as was my husband’s burger and the children’s lunch went down a treat. My littlest one couldn’t eat it all (she had french toast served with a variety of fruits and caramel and mascarpone) as the portions are generous, so I helped her out! The milkshakes are equally as divine! I’m so glad the community in Brentwood has such an atmospheric, friendly and funky establishment, that serves amazing food. Well done all the team at TBK!!

We hired Brentwood Kitchen for my sister’s surprise 40th birthday and I couldn’t recommend enough. The staff on the evening were so so helpful, the food was perfect and the event organiser Sam was really helpful from start to finish. Would highly recommend. The Venue is decorated so no need for lots of balloons etc as the decor is perfect for a party.

I have dined at this restaurant before and recently made a reservation for lunch with a friend. I booked the reservation three weeks in advance, only to be informed on the morning of our booking that it had been cancelled due to a private event. We were offered an earlier time slot, but unfortunately, we were unable to attend due to prior commitments. I was told that there was a mistake in their booking system. I find it unacceptable to be notified so last minute, as we are now unable to make a reservation elsewhere since most places are fully booked. Booking systems should be checked and reviewed prior to the day of the reservation. I was reassured that they hope this will not happen again in the future.

I was a bit disappointed with my experience at this restaurant, to be honest. A friend had recommended it to me and I had high expectations. The waitress was very nice and apologetic throughout our visit, which was appreciated. However, after ordering, we waited over an hour for our food. The waitress informed us that they were short-staffed, but we had already placed our order. My order was incorrect, so I had to wait even longer while my partner started eating. When my food finally arrived, I was very disappointed. The burger was soggy and flavorless, and my partner's meal was just as bad if not worse (dry, cold, no flavor). I don't mind paying for good food, but the bill for 2 meals and 2 drinks was £40, so I expected better quality and quicker service. To make matters worse, I paid £6 for a Rice Krispie square before leaving, which seemed like an overcharge upon reflection, especially considering the lady behind the bar appeared flustered and unsure about the pricing. As shown in the picture, there definitely isn't £6 worth of Rice Krispie treats.

We chose TBK to celebrate our special day and it was the best decision. The staff were amazing from the moment we booked our wedding celebrations to the day itself. They could not do enough and looked after every need. We would recommend this venue for any special occasion and we look forward to going back.