Penn Station East Coast Subs

I ordered lunch and went down the counter to pay when I realized that I did not have my wallet. Went to my car to see if it had fallen out of my pocket. Couldn't find it. Went back into the store to ask them to cancel my order because I had lost my wallet or left it at home. Manager said not to worry about it that they would comp my lunch. I ate, went home and found my wallet, returned and paid. The manager could not have been any more gracious when he comped my meal or when I returned to pay. I will definitely return.

It looks like just another strip mall shotgun restaurant, but don't let its looks fool you. While a sub here will cost you a little bit more than Subway, remember, you get what you pay for, and here the difference in taste and quality is substantially better than the competition.

Great food Fast and friendly service!! I'll definitely be a frequent flyer and share the word!!

Never order online they changed my order and forgot to deliver half of it. Now I am calling and no one will pick

For the second time they closed earlier than their posted time. This time I was picking up an order to deliver for Uber Eats. The door was locked with a sign on it that said takeout orders only, knocked on the door and a young man opened and said they stop serving at 6:30pm, so I pointed at the window and said it says 8pm. He then tried to say that they close at 6:30 and start cleaning then leave at 8. I said that 's not what closed at 8 means, you can 't just stop accepting orders because you wanna go home early. The website says they 're open for at least takeout until 8 on Sundays and online ordering sites and apps reflect that. I lost money and the business lost money because of laziness. If it 's within an hour of closing time don 't bother ordering from or going here because they 're probably closed early.