Claws - Brixham

Absolute rip off tourist trap, no prices advertised, restaurants are cheaper. Food: 1 Service: 1 Atmosphere: 1

My family ordered from the Claws hut outside seating area in Brixham yesterday and what I can describe as utter stupidity from those who work inside is an understatement. Prawns or crab looking delicious on display, place an order. Get no ticket, then wait at seats as the young girls then say we'll bring it to you then proceed to deal with all the take away orders, and completely forget yours. We asked twice where is our order, oops forgotten was told. Half hour later for a sandwich which literally takes mins to put together arrives and mine is still missing, to me saying there's still one more. It then arrives in what is the soggiest bread on the outside like they've wiped the counter and it's running wet to then place the bread on top of the water, filled it up, cut it really badly to serve it and say sorry for delay. Whilst we watched a large family group turn up and get served almost instantly. The girls have zero system inside the hut and need management to sort this asap. It really isn't tasking, write up the order, pin it to board, work thro the orders in turn, serve. What a joke show it was to sit and observe for 30 mins or more. We also weren't the only ones. A lady at the back I noticed go up twice to say where is my bread after ordering a pot and no bread arrived. 10mins later she goes up and collects bread slices herself. I appreciate it's busy at weekends but sort it out. It's not supposed to leave customers writing such negative reviews. We want to have enjoyed it and left a good one. Impossible not to let others know. Think before you order. There is others in the harbour so I'd say on this experience go elsewhere. Or risk a joke show.

We love this place. We found it while on holidays in 2023 and been back every time we vist. We have dined in and out. The food is amazing, this time we shared a seafood platter for £23 pounds per couple we could not finish it. Every thing was amazing fresh. Staff are great we will be back xx Vegetarian options: Total vegetarian fish fish and more freash fish Price per person: £30–40

Went to the outside hut for lunch. Unfortunatly a terrible experience, mainly due to the very miserable and rude staff. Very disappointing. Food: 3 Service: 1 Atmosphere: 3

Just got off the ferry from Torquay and my Korean partner was desperate for Whelks. Very good taste and friendly service Service: Take out Meal type: Lunch Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5