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Bidra med feedbackWe have used this takeaway for 10 years wouldn't go anywhere else, tasty food and good prices, and it's delivered by friendly drivers, if you do have a problem they will sort it straight away not that there's many maybe one in 10 years !
Myself and majority of our friends have always used Anakali as our go to Indian takeaway. 99% of the time it’s great but recently it has arrived cold or missing something and they always correct it! They did offer our next meal free but have never taken them up on their offer because we have had so many nice meals from them. This time i rang to say our food was cold and was told to speak to the owner who told me i was wrong in so many ways! I mentioned we were told previously we would be entitled to a free meal that we had never claimed because we had been loyal customers, he automatically went on the attack and said what time and who did i speak to…this was months ago and didn’t think i needed to take note of the person on the end of the phone that was so genuine! The owner then went on to to tell me i had made 2 complaints about food being cold and what proof did i have… i didn’t need proof nor did i want my meal for free, his attitude was disgraceful! The owner then continued to say his online system sends it straight through to the kitchen so there was no way our food was cold (he’s not eating it i am)…it was cold! I then said well if you have an online system you can see myself and family have ordered from you regularly! I was then told he knows how to run his business and doesn’t need to be told…well if your charging money for cold food you do! It’s fair to say the owner is one of the rudest person i have ever spoken to in my life! Apparently he keeps a record of complaints…i think not! The owner is the rudest person i have ever spoken to, coming from a hospitality background he needs some education! Coming from a person who used to rave about how you served your pakoras in a bag instead of a foil box so they don’t sweat your curry and pakoras are now bland and soggy!
RIP OFF!!! always check the prices before paying. had a menu through the door last week, called to place an order for delivery. when I came off the phone I checked the price as it seemed a lot for what I ordered...upon checking the prices they'd over charged me by £11.75, when I called to query it the chap said I'll refund you £2, I said no you've overcharged me by £11.75 so I want to cancel my order and have a full refund.
Andressy Mews offers the best Indian cuisine in Bromsgrove, hands down. We have been loyal customers for years and cannot get enough of the outstanding food and exceptional customer service. This is the only takeaway we will even consider. Thank you, Andressy Mews!
I ordered takeout from this restaurant and it was very enjoyable. It was a traditional, authentic takeout menu without any unnecessary extras. The balti was delicious, well-spiced, and didn't have any unexpected ingredients like mushrooms. I took off one star because there weren't enough prawns in the balti, but overall we were very satisfied with our meal.