Starbucks - Brookfield

Terrible place to got a hot chocolate. I waited more that 20 minutes for a hot chocolate. This girls need to be more organized. They were just making orders and living it on the counter without calling anyone. On top of that it wasn?t a hot chocolate.

All the baristas are so nice and they make the drinks super fast. Super cute easy and the drinks are delicious! ?

Have tried this location a handful of times to give a fair assessment, bottom line is that it's horribly slow. Untrained people taking orders, orders wrong, mischarged, in-store customers put at the bottom of the priority list. Avoid this one unless time is on your side!

My husband and I stopped in for a few drinks. As I placed our order the kid was nice enough but as I requested various drinks he informed me they were out of select ingredients to make these drinks. He told me he would give me a list of what cannot be made, I changed my order completely. Then we waited close to 15 minutes. As we did, we watched multiple associates goof around, noticed over a dozen drinks waiting to be picked up, and the customer whom ordered after us asked the manager where her drink was. I stood at the pick up counter and was not acknowledged. I then went to the registers, I was told I will be with you shortly, when I said no, i have been waiting for my drinks, she checked the mobile pick up. She didn't listen when I stated I ordered at the counter. I requested a refund and she got the manager. He asked what was up and then provided my refund. No explanation, no apologies. My husband mentioned the other customer looking for drink commented to him that even after talking with the manager she had yet to get her drink. We have never had this experience at a Starbucks and we will not be back to this location . Also, no TP in the restrooms.

Absolutely love Starbucks! I always get the white chocolate mocha and the turkey pesto sandwich. However, today I found out they are discontinuing the turkey pesto sandwich. I am saddened by this loss. ?