Starbucks - Brooklin Canada

Michelle their wanna be manager is super rude. I normally have had a good experience at this location but today she turned me off of coming here. I would rather drive up the road than be spoken to rudely Service: Take out Food: 4 Service: 1 Atmosphere: 1

I have had very few issues with this location in the past. Today however I had more than one. My new favourite drink is the iced lavender cream oat matcha tea latte (light on the ice). When it’s not on the drive through menu for me to remember it word for word I ask for the lavender drink (light on the ice). I have never had an issue at this location or any other when I say that. The girl who took my order asked if I meant the latte to which I replied yes. I repeated to her that I wanted it light on the ice to which she replied “I got that the first time “. When I got to the window the drink that she was handing me was not what I wanted. When I told her that I wanted the one with matcha she said with attitude “I asked if you wanted the latte and you said yes”. She then walked away and came back a few minutes later with what looked like the correct drink. It was completely filled with ice (probably to spite me). Her attitude lost them a tip which normally is a good one from me. Once on the road I took a sip of what was a tasteless waste of my money. I will not give this location my business again.

Service: Take out Meal type: Other Price per person: CA$1–10

May 6th at 3pm I placed a mobile order at this location and the lady in the drive thru proceeds to get angry that I placed it online. She then gets my order wrong 3 times and serves me the wrong drink. Horrible customer service, don’t go here they obviously hate their job!

Service: Take out Meal type: Lunch Price per person: CA$1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Everything Bagel with Cream Cheese, Caramel Ribbon Crunch, Iced Caramel Macchiato, Sandwich, Starbucks Blonde Medium