Cuppoki (poke Ramen) - Buford

CupPoki is located in the front entrance in the food court at the Mall of Georgia. I ordered the Chicken Miso Ramen. The portion was pretty big and there was plenty of ramen and chicken. The broth was ok, but for the price, I expected better much better. I also thought there was too much onion, it was all I could taste.

I purchased a poke bowl where I ordered extras of avocado, Masago and seaweed salad. The young lady rang me up but failed to inform me that there were no extra items. I sat down to eat my bowl and realized items were missing out of my bowl. I went back to the restaurant and informed them that I was missing the items. They then informed me that they didn't have them. I asked why they didn't tell me this when ordering and they looked at me dumbfounded. They couldn't understand why that was important. They then proceeded to brush me off. I understand hiring young people is cheaper labor but should customer service suffer. Also if I had known they didn't have those ingredients I would not have purchased the bowl.

Staff is nice. Thats about the only positive I have to say. They have unreliable registers that will some times take cards and sometimes wont. Food is extremely overpriced for what it is. The ramen is boiled water in a premade bowl (for the same price you would get from a sit down ramen place in Buford). The poki bowl is semi-fresh vegetables with sauce poured on top. The juice is over priced. For similar prices, go to a much higher quality boba or juices place in the same city. I will say it like how I feel:Overpriced, over hyped food, running through insufficient technology.

I 've been here since the establishment opened and it 's getting worse by each visit. I 'm a big fan of poke bowls so I gave it multiple chances. At first, the salmon was always fresh but every time I go nowadays it 's brown like it 's been out for a min. Also, the 3 scoops is like an equivalent of MAYBE one scoop of other poke places and they 're cut into the tiniest micro size pieces. Another reviewer shared a pic of how filled the bowl is or lack thereof and I can completely confirm that the bowl is nowhere near as filled as it should be. In addition, the ramen is not ramen so don 't waste your coin. This place is legit a ripoff and I 'll never be back.

Drinks tasted great, food was amazing. Wait wasn't long, got two create your own ramen. Very wide selection of ingredients, people were also very nice. Wonderful little place ?