Tim Hortons - Burnaby

Good Food, Bad Serivce. I was volunteering for a SFU summer camp for a whole week and I spent every lunch time at the Tims there. I always ordered an ice cap and a sandwich that was toasted on white bread. <br/ <br/ So, as I 'm ordering, I order a Chicken Salad Sandwich and I expect her to ask if I would like it toasted and on white or whole wheat bread. After a moment of silence, she uses a voice that sounds like she 's mad at me and says 'You can expect me to always ask for these things, you need to tell me these things on your own ' Immediately I 'm offended. How can she expect for me to know everything? What if I were a first time guest at Tims? <br/ <br/ I would go back, but hopefully the service will be better

Fast and efficient. I love tim hortons. this location at SFU is very fast-paced, well organized, and systematic in their service. there is always a long line up, but servers are very quick in ordering and making food. their Steeped Tea keeps me awake throughout the day and through my classes

Tim hortons always cheats lol. they do not ask if they want crispy or slowly cooked chicken for their packings. and the beak in slowly boiled chicken because it is cheaper. each time, they try to give them no coffee. these people are very dishonest.

Massive lineups when the class just ended. I made my order wrong, once something was in order. I've got a ground to which they made the same mistake again.

It's a pretty busy location. but the workers do their best!