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Bidra med feedbackThis particular facility was a big disappointment for lunch with friends. I 've enjoyed the Oak Park location and was hoping to have the same experience in Burr Ridge Nothing was 'terrible ', but nothing was good to outstanding either.
Thank you Cooper's Hawk for always being so accommodating. We are wine club member's and usually have a bottle of wine with dinner, but this time we were there for lunch and simply had a glass each. My wife had one of the newer ones and we did not think to ask about the price per glass. After our lunch we got the bill and her glass of wine was $17.50!! We understand this was on us but asked the server to confirm if this was correct and she said it was. While we were not happy, we understood that we failed to ask about the glass cost. She said she will talk to the manager if we were not happy. Again, we are always happy with Cooper's Hawk service but were floored at the price of the glass. After speaking with manager, the server was able to remove that glass cost from the check. Thank you so much for going above and beyond to take care of this. We now know, ordering a glass of wine- ask for the price first!!!
A GREAT PLACE FOR A TASTING AND AFTER WORKING UP AN APPETITE, SITTING DOWN TO A GREAT MEAL. DRUNKEN SHRIMP IS A MUST AND ALSO THE CHEESE TRAY. AFTER THAT, CLOSE YOUR EYES AND POINT YOUR FINGER ON THE MENU. NO MATTER WHAT IT IS, YOU WILL NOT BE DISAPPOINTED!
We've always loved to come here and it's for our 18th. Anniversary booked this weekend. No sitter, so the kids brought. It was a busy Sunday evening, but not fully booked. We didn't order apps, but our food took about 45 minutes. The waitress apologized and was very nice. I've never sent food back. When it came, my son's steak medallions were hard like a hockey puck. We couldn't even cut them with a steak knife and showed the waitress who brought the manager and agreed. I also ordered medallions and (2) were very overcooked, but starved them so, although they offer to recover. They took my sons back to the Re-Cok and took another 30 minutes, so we were made with our meal when he got his and then was filled on bread and the side of broccoli. There was no Happy Anniversary (which was specified in the booking), while others had Jubilee Dessert coming. It was only disappointing in total, even though they composed our 2 meals. Always loved it in the past with family and friends. Maybe a night, but not sure I'd go back soon.
The service is always impeccable, but I was very disappointed. For a wind club member for many years I'm really sad, the food wasn't as it was in the last.