White Castle - Cahokia Heights

The ladies preparing the food were rude and obnoxious. The outside door and entry floor were full of grease as if an old mop was used and the water discarded.

Honestly one of the worst White Castle locations I've been to. Not only did they get my order wrong. I requested a 10 sack, half cheddar half jalapeno. What I received was all cheddar. The girl with the checkout Windows seemed rather nice but was wearing rubber gloves that I'm assuming she wore for food preparation. She kept grabbing her face with the gloves on touching the screen of the computer including the window. Then we go to the back and come back touch some more stuff. I really hope she wasn't the person to prepare my food I can get past her touching stuff but rubbing her face with the gloves on it's quite ridiculous. The food that I got was good but honestly made me paranoid to eat it after seeing what I saw.

It’s a shame fast food not even fast no more. You have people with attitudes, texting on their phones, then it takes for ever to even order. Can’t come to this place without waiting a minimum of 30 minutes for food.

Drive-thru, excellent service, friendly and professional workers, accurate order, very happy ?

EXTREMELY FILTHY dining room. Almost no clean tables, floor was filthy, with the crew standing around complaining about the drive thru customers. They claimed they didn't have half the menu. No this, no that. Coke machine out front had no coke. Seems like horrible management. The food was delicious though, so I gave two stars.