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Bidra med feedbackThe service terrible. The overall look of the fast food restaurant looks terrible. Now getting to the food. The food is bad. So the chicken is supposed to have a golden crispy outside and the look that ive gotten is not that, its looks brown over cooked.They do not change the oil cause ive never gotten or seen anyone that i know get that golden crisp you find in KFC friedchicken....look at that popcorn chicken. I asked for it made to order and if thats made to order than that oil old. Last timegoing to this place cause thats no way to serve food
Placed mobile order at 3:25 to pick up at 4:45. Got there at 4:43. Told manager I had mobile order and she didn't speak to me again. I sat there for 15 min waiting for them to complete my order. At 5:02, the manager brought my order to the counter. Didnot apologize for the wait or even offer me a drink or anything. I took my order and when home. I should have inspected it atthe restaurant. The chicken was overcooked and semi dry. The corn was dry and chewy (I ended up feeding to the chickens, whothoroughly enjoyed it). The biscuits were good, which is why I'm giving 2 stars instead of 1.
I really should have checked the reviews before placing a mobile order. I ended up having the same disappointing experience as before.
It just wasn't the KFC I remember and love. The oil clearly needed changing, as the chicken didn't taste good at all. While the staff was friendly, the general manager just stood there and didn’t greet me, which was disappointing. The restaurant itself was sticky and not very clean; the tables needed a deep clean, and the lamps were covered in dust. The floors were sticky, and the booths had grime built up. I drove an hour to eat here since there’s no longer a KFC in my town, which makes this experience even more frustrating. As a former general manager, I can say that while my visit wasn't a complete disaster, both cleanliness and food quality definitely need improvement.
The chicken was the worst I've ever had—greasy and tasted like burnt oil. Although the sides were good, the chicken was so unappetizing that even my dog wouldn't eat it. This restaurant has really declined since it first opened. Unfortunately, I can't see myself dining here again.