Kol Steakhouse - Carbondale

This review is focused on the dining experience at the restaurant. I enjoyed two dinners and a complimentary breakfast during my recent visit. The waitstaff was attentive.

My family recently had a gathering at this restaurant. We reserved a private room for our group of 12 from the main dining area. We placed our order and enjoyed our meal.

The breakfast oat bowl was served without milk, butter, or toast. The side dish was only a small portion of fruit. In the evening, the spinach salad had large stems and lacked flavor.

Do not bother visiting this restaurant. If you are looking for a steakhouse, this is not the place to go. The menu is more like a bar menu and only offers one steak option, an 8oz filet mignon. The service was lacking, with only one server working on a busy Saturday night. The quality of the food was poor, with small portion sizes at high prices. My daughter's burger was overcooked and my other daughter's panini was burnt. There was no background music and the restaurant was freezing cold due to the air conditioning. They also add gratuity directly to the bill and upcharge for everything. Overall, a disappointing experience.

My two daughters and I dined at Kol Steakhouse on Friday, July 14th, 2023. Unfortunately, our first experience at this restaurant was quite disappointing. The service was particularly poor, with our waitress disappearing and never returning to check if we needed anything. After waiting for two hours, we had to locate her at the bar in order to settle our bill and leave. Additionally, both the burgers and chicken we ordered were undercooked. The only positive aspect of our visit was the pleasant ambiance of the restaurant. Despite this, we will not be returning due to the unsatisfactory service and food quality.