Starbucks Drive Thru Cardiff Bay

Popped in to get a coffee and heard the staff talking loudly about my son who was waiting outside for me, accusing him of buying mcdonalds food and trying to use the starbucks garden furniture, which was not the case. He was being mindful of covid rules and was waiting outside for me rather than in the shop.Really its good customer service not to gossip and be catty about people, you never know who's listening!Shame on the sturbuck staff who did this today, will take my business else where.I definitely like my coffee with out prejudice !!!

Dan was so lovely. Super patient with me my fussy order! I ordered a Vegan Decaf Mocha (The worst kind of coffee order). He recommended the White Choc Mocha even gave me some vegan whipped cream! Was absolutely LUSH. I apologized as I collected the coffee for my fussy order he excused me said it was completely fine said he'd enjoyed just having a conversation! Legend. My next Starbucks will be from Sports Village for his kind service! Thank you!

I have had a bad few cups of coffee from this branch. I used the drive through. Ordered my americano and asked them not to fill it too much. Yep filled to the brim and tasted weak. I ditched it and drove elsewhere. Trouble is they do not listen to you.

This is definitely my favourite Starbucks in Cardiff. The staff are always friendly, The coffee is great and their toasted fruit loafs are so tasty and full of fruit! Better than other big coffee shops for sure! Also handy that's it's 24hours and a drive through...what more could you want?

Staff were very professional and gave a warm welcome. Drinks ordered were served quickly and were very hot.