Jade Palace - Caribou

The food is fantastic, but they no longer offer the buffet or accept Canadian money at par, which is noticeable. During my last visit, the restaurant was empty, while it used to be bustling on Sundays.

The food is consistently excellent—delicious, visually appealing, and generous portions at reasonable prices. However, the staff seemed disinterested and spent a long time gossiping before remembering to bring our appetizers, which we had to remind them about. Our fries and soup were ready long before they acknowledged us, and it wasn’t even busy at the time. This place used to be lively, but now it feels quite quiet and lacking energy. I also noticed a lack of vegetarian options, especially no tofu—this is a missed opportunity!

We recently placed a large takeout order, and it was poorly packed in just one bag. Everything leaked and mixed together on the way home. Items were placed sideways or without their lids secured, which was very unprofessional.

There is plenty of parking available, including accessible spots and entrances. The restaurant features a buffet, and the food is consistently served hot. The staff is friendly and accommodating. While the quality of the food can vary at times, overall, it offers great value.

The food is fresh, the staff is very friendly, and the place is clean. They serve both Chinese and American dishes, making it a great spot for the whole family. It's truly a hidden gem in Caribou, Maine. I left feeling satisfied and even had leftovers, all for less than the cost of a meal at McDonald's. When my little girl accidentally spilled her drink, she felt really upset, but the staff was wonderful—they went out of their way to comfort her and even gave her a lovely sugar crystal lollipop.