Mountain Mike's Pizza - Carmel

The food was amazing and the waiters were very friendly. They ran out of the water so someone went to the store next door to get more water for us.

Their pizza is good but good luck getting through to them on the phone i was put on hold twice, for 10 minutes each time, before i gave up.

I thought I was walking into Mt. Mikes, I left thinking it was the Twilight Zone. 35 mins til closing... Game 3 showing...new ish front counter person really struggling to grasp the ordering, pick up, or delivery process....a pizza cook, delivery driver, mgr. OR owner standing directly behind her low talking....seems to be confusing her...another worker appears and asks about my order....I order a pizza sandwich and fountain drink to go... WE HAVE NO ICE Im told... darn I say, I wanted ice more than the drink .. nvm I said....the total comes at me way way more than I ordered...I asked why....I was told a drink was added...i said...cancel that drink please... no ice? No dice! .... its gonna be 15 20 mins ....I go play some pinball as the Dubs lose game 3... I played 3 5 ball games....22 mins....this is too frickin much details. Sorry for that. I 'm extra upset that they forgot my chips (included with sandwich) and flipped out and wrote all this down when they FAILED! EFF AY EYE EL EE DEE by not cutting my pizza sandwich. 2 cuts is what is needed. I got zero. Entire sandwich slipped off of roll and what a joy it was to clean. There needs to be a professional or high school graduate to run that place. Unhappy and hungry am I. I 'll live. And probably go back. Great pizzas. Bestest sauce too.

You 're more likely to see a unicorn than get ahold of a manager or owner! When asked When a manager would be available for my complaint/concern, I was told not sure, they are very busy . I ordered some large pizzas over the phone, and when my bf went to get them he saw the lady with the crazy long plastic nails on pushing ingredients onto tpizzas, no gloves on then scratching her arm and hands back on food. Absolutely DISGUSTING! We threw them away but in all honesty, there 's no way in hell those nails are at all clean and certainly wouldn 't fit in gloves that should be worn! The very last thing I 'd want on pizza is someone 's skin from them scratching and NOT hand washing!

What can I say.... First off, when my family I walked into the restaurant, we were greeted felt welcomed by an elderly man, which I guess is the owner. He seems like the kind but no nonsense kind of person, eager to serve, but doesn't waste a moment. My wife I ordered meatball sandwiches with double cheese, and ordered a mini cheese pizza for my little one. The food was great! Even my picky little toddler ate majority of it, and she is usually not a big eater. When we decided to order another mini cheese pizza to go, he was very adamant about how to carry out the pizza, since it was still hot didnt want moisture building up and possibly ruining the pizza, which is cool I guess. Overall, I'd say give this place a try, even if you've may have gotten a bad experience or not (according to some previous reviews). That's all I can say...for now.