Burger King - Carol Stream

Just ordered a candy bacon whopper. Had high expectations for such an expensive sandwich.Total dud. Didn't come close to looking like the picture. Flavor was blah.I stopped coming to this location because of slow service. I gave them a chance for this new whopper and they failed. No more business from me.

The manager at this location has terrible customer relation skills. I made an order thru my phone app and 2 of my burgers were missing ingredients. I brought them back to the manager he agreed and took them both to the kitchen to get corrected. After receiving them back one of the burgers was still missing and ingredient. I took out back to the manager again and he told me that the reason they didn’t corrected it was because I didn’t tell him the first time it was missing the ingredient. I am 100 percent sure I did tell him it was missing the bacon and cheese. He even looked at the screen and said it was missing both ingredients and resorted to calling me a liar. He said I only told him it was missing bacon. I then asked him to give me a new burger made the way I wanted because that one got cold and was handled so much by the employees. He refused and gave me the same one. I asked for a refund and accused me, while raising his voice, of lying and being rude.

Constant errors with food orders, manager is terrible with customer relation skills. Manager does not admit his mistake, instead he accuses customer of lying. Avoid this place

Worst customer service ever.. waited for food that was sitting in plain site asked manager what was taking so long she replies were busy.and yells at me. no kidding I can see that.. I can also see the 5 other customers that came after me get their food. Demanded my money back since she was rude. She was like give me the soda back no worries you can have your nasty soday.. omg and she wanted to give me old food that was sitting you all have lost a customer and I'll be telling everyone to take their business elsewhere to a place that actually cares about taking care of the customers whatever end rant im done

Burgerking did not honor their free chicken sandwich for spending over 5 dollars on national fried chicken day today as stated in the news.