Pizza Factory - Carson City

We love it here. We've been coming to this Pizza Factory consistently for the 20 years it's been open. It was top notch under the original owners, for the majority of that time, but a couple years ago they sold it. It spent a while taking an unfortunate nosedive into a place where it began to be hard to stay loyal. New management took over recently, and they did a clean sweep on the management employees. They are putting in the effort to bring it back to the greatness it once was I fully support them in their efforts. If you had a bad experience in the past, give them another try they're working hard to get back on top! The pizza is delicious!!

Worst pizza in town. Look, even bad pizza is pizza and good. But this? It’s weird cardboard. And bad pizza is usually cheap. But no, over 80 dollars for terrible food. And rude customer service. The staff seems clueless, is inefficient, and so rude. Wrong order received, with missing items. Then when I tried calling— they wanted my address, name, and number? … for what? I don’t know. But it was so strange. Never giving them my business again.

I have been eating at a Pizza Factory for around 40 years in California and Nevada. The quality, cleanliness and ora of the Pizza Factory is why I have kept coming back. Keep up the good work.

I went in on a Saturday night alone to order some dinner for my husband and me. I purchased an order of 10 boneless wings and 2 small Calzones. I ordered, which took a good 5 minutes just for the 2 girls in the front to figure out how to use the register. I was the only customer at that point, no one seemed to care much. After I ordered and I sat waiting for over 20 minutes, I got up thinking this couldn't take longer, after all, the only thing they had to do was make the Calzones.I would occasionally look up at the employees from my phone to see if my order was ready. Instead of seeing anyone working or attempting to prepare the order, I would see a couple of girls and guys gawking at me with their cell phones in hand and whispering in each other’s ear. I would see other guys playing games with the pizza dough and yelling obscene language to each other; as one of them couldn’t get the pizza dough to spine on his finger, the other would call him a nasty name and the other would say something obscene back, all while seeming to have the time of their lives.As enthused as I was watching immaturity, not to mention, rather unsanitary handling of various food items, I was looking at my watch as about 30 minutes had now passed. I would see them throwing the pizza dough (to see who could catch it in the cup) and then get bored, and work on my order. 3 times, 3 various customers came in to pick up their order that had already been prepared and sat on a sliding shelf. After around 50 minutes, they called my name – one of the workers was nice enough to quietly say, “Sorry for the wait”.The Calzones tasted well enough, they were warm and had a good flavor. The chicken wings were 10 pieces, but almost half of them were just dough, others had less meat than a piece of popcorn chicken, and 2 were less than chicken nuggets. The highlight of this order was the ranch that they pulled from the fridge; it had the right amount of Ranch in it!

Pizza Factory has the best Calzones in town ... prob the only Calzones in town! The rest of the pizza here is great too. I love the crust the best here! Service is friendly and I've never had a problems. They take all the coupons I get in the mail, so that saves money. The best thing here is the lunch buffet for around $12 bucks you get full access to the salad bar and all the pizza you can eat from the hot pizza buffet! They just don't put the cheap stuff out either, there;s a good choice of combo pizzas and if you really want something that's not out, just ask and they'll make it! Can't beat Pizza Factory for pizza in Carson.