Jack In The Box - Castaic

The restaurant is clean, and most of the staff are bilingual in English and Spanish. It’s conveniently located right next to a Dunkin’ Donuts and a sushi spot. While the food isn’t exceptional, it’s a chain restaurant, so it wasn’t surprising. Be aware that there’s a high school nearby, which can lead to it being quite crowded during lunchtime on weekdays!

The woman at the register was rude and had an attitude when I asked her to repeat the order and clarify the missing items. Despite my inquiries, I was still blamed for the errors. Then she started chatting with her colleague in a dismissive manner, not realizing that I also speak Spanish, which changed her attitude. This behavior was unnecessary and unprofessional.

The restaurant frequently remains closed during its stated operating hours. Although it claims to open at 5 o'clock, it is consistently closed by 6 o'clock.

The contrast between this jack-in-the-crack and the other cataic situation is night and day.

This location very rarely opens at the correct time. On many occasions, I've shown up to this Jack in the Box at 6:15am and have been told that it's closed, despite the posted hours saying it opens at 6:00am.