Hawthorne's New York Pizza - Charlotte

My husband and I have been eating here for years, but the service is terrible now. We just went out. When we came in, did the person not even greet us, but asked if you would eat here?? We sat 15 minutes while 3 different teenage servers passed and just looked at us. The restaurant wasn't busy. There were only two other tables and they were ready. The servers even went from our table to get them their controls and did not even confirm us. We stood up and left while one of the servers stood there and stared at us. Love the food, but not back to the Carmel road location with this low quality service.

If I could give no stars I would. I received my order and my calamari was extremely over cooked and hard making it inedible. My salad had a dead bug in it also making it inedible.

On this day had a great experience with the Margherita Pizza and Salad. Great service as well.

Had a great lunch today of nothing but appetizers. We got the meatballs, calamari, mussels and mozzarella sticks. All were cooked perfectly and arrived at the table hot and at the same time. Our server was quite pleasant and helpful, and was very patient while we took our time with the menu. The manager Tim was engaging and was walking the restaurant talking with all tables. Place was clean and music was at a perfect level.

This is now out go-to pizza place in South Charlotte. I love the Italian stromboli and my family always eats the cheese pizza. Right now we are big fans on our menu faves, but eventually we plan to try some other items like the wings or salads. I only wish there was a medium sized pizza.