Trade Restaurant And Bar - Charlotte

We were thrilled to try trade, as most reviews were good and made the breakfast menu sound great. we got there and only one other table was occupied. unfortunately it went down fast. it took 15 minutes to order the 2 coffees, 1 abi,. and 1 hot chocolate we ordered. the food took over 1 hour to receive and the cookies in a order were understated. the eggs were over boiled and sandwich was too long to sit under the heat. they were obviously understated and said they had only one cook and were smashed with room service. underwhelming experience.

We had a great time and the food was great, the service was more than they could ask! thank you for helping me celebrate Mother's Day with my wife and my children! greg p

1 o'clock in one Tuesday in a large company center and I was the only parasol. server was fantastic, but eating was no longer fun. decoration was very nice and overall the cost was decent for the opposite and meal. but eating could have been much better for the environment and the feeling of the restaurant, which looks much fancier than the court did.

I made a reservation for 10 for New Year’s Eve through Open Table and received a confirmation email. The day of, I received a message to confirm that our party was planning on coming, I called back to do so and was told that there was no way I could’ve made a reservation because there was a private party. I was then put on hold for 10 minutes while someone went to check, and tried calling back for the next 3 hours. I finally received a call back confirming. When we arrived at the restaurant, we were seated and asked for ticket vouchers that came with our room to be able to eat at the buffet. We were not staying at the Omni and had made our reservation separately. They told us there was no record of this and finally agreed to let us order off of the menu. The hostess “helped” us throughout our meal, letting water glasses sit empty and rolling her eyes as she took our order. The food was great, but overshadowed by the negative service.

First off, I advise that you call the restaurant to make sure they’re open. We made a reservation at 530pm and arrived at 5pm. We were sitting at the bar and asked where the restaurant was. The bartender told us that the restaurant wasn’t open (despite our reservation being made). We had a party of 8 coming and we didn’t know what we were going to do. The manager came out and said he thought we were coming at 9 so I showed him the confirmation from Open Table. This is where our story gets better. He got a waitress to accomodate us and they were very apologetic. We ended up having our dinner with nobody else in the restaurant which ended up being amazing! We met the chef and they went above and beyond to make up for the mishap. The food was really good I recommend the meatloaf. While it could have been a disaster, they made up for it. Just call before making your reservation!